Welcome to BookNook!
You recently passed your interview to be an online tutor with us, and we could not be more excited to work with you! On this page, we will provide an overview of the steps you need to take to complete your onboarding tasks and join our tutor community.
Generally speaking, we recommend working on your onboarding steps in the order laid out below. You can click into each of the items to read more information about each step.
Once you’ve created your BookNook account and accessed our tutor community, you will find a complete and thorough Knowledge Base covering all you need to know about tutoring with BookNook. In the meantime, we recommend bookmarking this landing page as it will guide you through your initial onboarding steps.
We’re excited to work with you!
New BookNook tutors are automatically invited to join our network on WorkMarket. WorkMarket is part of the ADP suite of platforms. It acts as our payroll provider, and we use their Labor Cloud functionality to provide instructions on things like fingerprinting. Look for an email from hi@myworkmarket.com inviting you to activate your account and join the BookNook Tutor Onboarding Labor Cloud.
After you activate your WorkMarket account, sign in to complete your initial onboarding steps:
- Fill out your tax documentation.
- Provide your payment preferences.
- Review and sign the Independent Contractor Tutor Agreement.
Once these steps are completed, you will become a Member of the Onboarding Labor Cloud. This means you are ready to create your BookNook account and continue the onboarding process!
Within 1-2 business days of becoming a Member of the Onboarding Labor Cloud, you will receive a log-in email with the subject Getting Started as a BookNook Tutor!
This email contains your username and temporary password used to access the BookNook platform. Log in to change your password and activate your BookNook account.
- Pro tip! Add these email addresses to your contact list so our messages don't go to spam:
Within 1-2 business days of becoming a Member of the BookNook Tutor Onboarding Labor Cloud, WorkMarket will email you an invitation to apply to join the FBI Background Check (PrintScan) Labor Cloud. This labor cloud will provide instructions for:
- Completing digital LiveScan fingerprints through an official FBI channeler (PrintScan)
- Reporting your fingerprint results to BookNook
- Submitting your receipt to us for reimbursement
FBI background check results are typically emailed directly to you within 72 hours of your LiveScan fingerprint appointment. You will only be charged for PrintScan's fingerprint processing fee after you complete your fingerprint appointment. This amount is fully reimbursable by BookNook, as explained below.
Detailed instructions are included in the associated WorkMarket tasks, which will be available in your WorkMarket account. The tasks correspond to key steps in the clearance process:
- Once scheduled or attended, provide the date of your fingerprinting appointment.
- Once received via email, upload a copy of your FBI report.
- Upload your receipt for reimbursement.
- Provide the $ amount owed.
PLEASE NOTE: BookNook does not receive a copy your results from PrintScan. You must provide us with a copy via the task in WorkMarket.
Once your FBI report is uploaded to WorkMarket, our team will review it and email you regarding your Labor Cloud membership, usually within 5 business days. Reimbursements will be processed at this time as well. If your background check contains activity that requires additional confirmation, the review process may take longer.
If there are errors with your uploaded material—for example, if you upload the wrong receipt, or if your FBI report is illegible—you will receive an automated message from WorkMarket that your membership was not approved. BookNook will separately email you about re-doing the steps so that you can submit the correct material(s).
When you log into your BookNook Platform for the first time, you will land on your Tutor Dashboard page. This landing page will connect you to all things BookNook. First, though, it will connect you to the Tutor Community, where is where you need to head to complete your paid certification courses.
The Tutor Community is our dedicated site where BookNook tutors can connect, access additional resources, and discover optional webinars and activities. Connect your BookNook account to the Tutor Community by clicking the "Visit the community" button. Going forward, you will always access the Tutor Community from BookNook—there is a dedicated link in the blue header at the top of the BookNook platform.
You’ll need to complete your assigned Certification Courses in order to use the BookNook platform to tutor. All tutors will complete the BookNook Core Certification, and at least one Subject Certification. (If you were hired for more than one subject, then you might have two subject certifications to complete.)
You will be paid for completing your assigned courses.
- When a tutor first logs into the Tutor Community, the Core Certification will already be assigned.
- 1-2 business days after completing the Core Certification course, you will be assigned your Reading or Math course (or both, if you were hired to tutor in both subjects).
We recommend completing your assigned courses while you are waiting on your background check results to be confirmed.
Once you have completed your assigned Certification Courses in the Tutor Community, you can set your availability in BookNook.
Filling out your availability is necessary for receiving emailed offers of tutoring series—after all, we need to know when you’re available so that we can offer work that fits your schedule!
Detailed instructions about setting your availability are covered in the Knowledge Base in the Tutor Community. Otherwise, you can view and set your availability from your Profile page in the BookNook platform. (Click on your name in the blue header at the top of the BookNook platform.)
That's it! If you've done everything that's been mentioned so far, you're an onboarded BookNook tutor. Congrats!
To confirm, you should have done all of the following:
- Sign the tutoring contract and set up your WorkMarket account for payment.
- Log into BookNook and set a password to create your BookNook account.
- Connect your BookNook account to the Tutor Community.
- Complete your Core certification, and your assigned Subject Certification(s).
- Set your tutoring availability in the BookNook platform.
- Complete your FBI background check via PrintScan and provide a copy to BookNook according to the process outlined in WorkMarket.
We're excited to work with you!
We're excited to work with you, and we're so glad you're joining our corps of passionate literacy and math tutors. Your work with us will make a difference in the lives of children across the country.
THANK YOU!